For salon, spa, and aesthetics owners

The booking and the deposit go out from the salon WhatsApp.

Paste the salon website: it builds the instructions and FAQs for your treatments. On Pro it offers real slots (30-min cut, Hydrafacial) and confirms the appointment in the chat. The deposit is your link — PUINSY doesn’t charge your client.

  • FAQs from your site
  • Booking in the chat (Pro)
  • Your deposit link
Try bookings and deposits — 14 daysChat with us
In the chat · Sat 9:14pm · Instagram
Camila R.
Thu 2:30pm booked · deposit link

hi! saw the glow facial on insta

anything for dull skin / clogged pores?

Hi! For dull skin and pores the one people book most is Hydrafacial — 60 min, no downtime.

Cleanses, exfoliates, hydrates. USD 45 a session. First facial with us?

yes, first time. any slots this week?

Thursday 2:30pm or Saturday 11:00. A deposit holds the time — I’ll send your link here.

thursday 2:30, let’s do it

Booked, Camila. Thursday 2:30pm — Hydrafacial 60 min. The deposit link goes in this chat.

Saturday night

Instagram won’t wait for you to finish the color.

It’s 9:14pm. You’re with a client. Someone just saw the Hydrafacial on Stories and is asking price, duration, and whether there’s a slot this week. If that chat sits on read, tomorrow they already wrote to another salon. Thursday’s opening goes to whoever answered first — and the deposit, if it doesn’t go out in that thread, stays “to confirm”.

On the salon floor

The chat books the slot. You stay with the client.

  1. Treatment

    Price, duration, and downtime — from what you loaded

    The site and your FAQs are the Hydrafacial sheet. It speaks the language of whoever writes in. It doesn’t invent a protocol that isn’t in the knowledge base.

  2. Booking

    A real slot, deposit in the same thread

    On Pro it offers times from the event type (or from Google Calendar if you connected it) and confirms. It sends your deposit link. The charge doesn’t go through PUINSY.

  3. If it goes cold

    “I’ll confirm later” doesn’t die on its own

    On Pro: a fast follow-up inside 24 hours, then warm-lead cycles. If you handed off to a human or the chat closed, it doesn’t keep pushing.

FAQ

What an owner asks before handing over WhatsApp.

No. WhatsApp answers treatments and, on Pro, books PUINSY event types (30-min cut, Hydrafacial). This covers the thread, not the front desk.
Other industries

Other businesses that also live in WhatsApp.

Clinics and practicesCoaches and consultantsReal estateE-commerceAgencies and services
This Saturday

The salon WhatsApp can book the Hydrafacial.

14 days. No credit card. 20 credits. Bookings and follow-ups are on Pro. The deposit is your link.

Try bookings and deposits — 14 days
✓ 14-day trial✓ No credit card✓ 20 credits