For stores that sell on WhatsApp and InstagramSize and shipping, at night. Checkout in the same chat.
Paste the store URL: FAQs for size, shipping, and returns. Checkout is your link. Live stock, if you build it on Pro with a custom function — there’s no native catalog sync and no Shopify checkout inside PUINSY.
- Size and shipping FAQs
- Your checkout link
- Cart follow-up (Pro)
Hi, do the Trail fit true to size? I wear 38 but in some brands I run tight
Hi! The Trail fits a bit snug — if you’re between sizes, go 39. On the listing, 39 black is in. 38, only beige.
ok 39 black. how long to Córdoba?
3–5 business days. I’ll send the checkout here. Size exchanges, 15 days if unused.
ok, send me the link
Done — payment link in this chat. When it clears, you get the tracking.
Size, color, and “when does it arrive?” are the sale. Or the abandon.
The inbox mixes “do you have the 38 in black?”, a “do you ship to Mendoza?”, and a “my order isn’t here”. If the size waits until Monday, that purchase went to another store. If the same flow that pushes a checkout answers the complaint, you earn a public complaint. The abandoned-cart email arrives late — or never gets opened.
The chat sells. The complaint doesn’t mix with the size question.
- Product
Size, shipping, and returns from your base — not a magic catalog
Site + FAQs + files. Live stock only if you connect a function (Pro). It doesn’t invent the 38 in black.
- Checkout
The payment link in the same WhatsApp
It sends your checkout (Shopify, Tiendanube, Mercado Pago). PUINSY doesn’t charge. Tracking is in the FAQs, or a function looks it up.
- After the sale
The complaint doesn’t mix with the size question
You define when it answers exchanges and when it hands you the thread. You pause the bot. You don’t improvise a 1-star at 11pm.
What someone who lives in the 11pm inbox asks.
Other businesses that also live in WhatsApp.
The size gets answered. Checkout is your link.
14 days. No credit card. 20 credits. Cart follow-up is on Pro; the charge is on your store.