For clinics, practices, and health centers

New patients book without pulling reception off the floor.

It reads your site and builds FAQs for prices, prep, and how to get there. On Pro it confirms the appointment (checkup, first visit) with slots from the event type. Clinical questions go to a human: instructions, pause the bot, and assign the chat.

  • Price and prep FAQs
  • Booking in the chat (Pro)
  • Pause the bot and assign
In the chat · Mon 9:07pm · WhatsApp
Martín P.
Tue 10:00 booked · confirmed

Hi, how much is a cleaning + checkup?

Hi. Cleaning + checkup: USD 80. First time at the practice, or are you already a patient?

first time. I have OSDE insurance

We see private-pay patients; we give you an invoice for reimbursement. Is this urgent (pain) or a checkup?

checkup, it doesn’t hurt. any slots this week?

Tuesday 10:00 or Thursday 5:30pm. I’ll confirm it on the calendar and send a reminder the day before.

tuesday 10

Done, Martín. Tuesday 10:00 — cleaning + checkup. If pain shows up before then, write in and we’ll pass you to reception.

9pm, the phone has stopped ringing

The person asking the price won’t wait until Monday.

Reception is with someone who walked in without an appointment. WhatsApp has three threads: a quote, a “does my insurance cover this?”, and a first-visit request. If that waits until tomorrow, the 10am slot fills at another practice. And every no-show nobody confirmed is an hour you already paid for in the room.

In the practice

The chat does the intake. The floor stays with reception.

  1. Intake

    Reason and coverage, with your rules

    It asks what you loaded — first visit, pain, insurance — before offering a time. It doesn’t diagnose. It doesn’t invent a payer code.

  2. Scheduling

    Event type, not the clinic’s Outlook

    On Pro it offers slots for the checkup or the first visit and confirms in the thread. Google Calendar if you connect it; if not, the event’s hours. Cal.com or Calendly if you already use them.

  3. Limit

    Clinical questions go to a human, because you set it that way

    Instructions + pause + assign. “Bot activo” off on that contact. This is not a medical-safety product.

FAQ

What the person covering the front desk asks.

No. It is not a medical device or certified triage. It answers what you load (prices, prep, hours, coverage) and, in the instructions, you define when to alert: pain, a symptom, “what do you prescribe?”, asks for a person. Then you pause the bot, it notifies you, and you assign. It doesn’t replace the professional.
Other industries

Other businesses that also live in WhatsApp.

Tomorrow at 10

That slot can be confirmed tonight.

14 days. No credit card. 20 credits. Booking in the chat is on Pro; the front desk stays with reception.

✓ 14-day trial✓ No credit card✓ 20 credits