For clinics, practices, and health centersIt reads your site and builds FAQs for prices, prep, and how to get there. On Pro it confirms the appointment (checkup, first visit) with slots from the event type. Clinical questions go to a human: instructions, pause the bot, and assign the chat.
Hi, how much is a cleaning + checkup?
Hi. Cleaning + checkup: USD 80. First time at the practice, or are you already a patient?
first time. I have OSDE insurance
We see private-pay patients; we give you an invoice for reimbursement. Is this urgent (pain) or a checkup?
checkup, it doesn’t hurt. any slots this week?
Tuesday 10:00 or Thursday 5:30pm. I’ll confirm it on the calendar and send a reminder the day before.
tuesday 10
Done, Martín. Tuesday 10:00 — cleaning + checkup. If pain shows up before then, write in and we’ll pass you to reception.
Reception is with someone who walked in without an appointment. WhatsApp has three threads: a quote, a “does my insurance cover this?”, and a first-visit request. If that waits until tomorrow, the 10am slot fills at another practice. And every no-show nobody confirmed is an hour you already paid for in the room.
It asks what you loaded — first visit, pain, insurance — before offering a time. It doesn’t diagnose. It doesn’t invent a payer code.
On Pro it offers slots for the checkup or the first visit and confirms in the thread. Google Calendar if you connect it; if not, the event’s hours. Cal.com or Calendly if you already use them.
Instructions + pause + assign. “Bot activo” off on that contact. This is not a medical-safety product.
14 days. No credit card. 20 credits. Booking in the chat is on Pro; the front desk stays with reception.